Shipping & Delivery Policy

What you are buying

SSB Psych Buddy sells online access to SSB psychology practice (TAT, WAT, SRT and SDT practice, mock tests and practice history) for a fixed period. It is a digital service. Nothing physical is shipped, and there are no shipping charges.

How it is delivered

• Access is delivered online, to your SSB Psych Buddy account, at ssbpsychbuddy.com.
• Your package is activated automatically as soon as your payment is confirmed, usually within a few seconds. You can start practising immediately from your dashboard.
• Your access period starts at activation (or, if you buy while a package is still active, at the end of your current package) and lasts for the number of weeks shown for the package.
• A GST tax invoice is available online in your account.

If access is not activated

If your payment was confirmed but your package does not show as active within 30 minutes, please contact us through the Contact page with your registered email address and the payment reference. If we cannot activate it, you get a full refund, as explained in our Cancellation & Refund Policy.

Where we serve

The service is available online to users in India. You need an internet connection and a modern web browser.