Privacy Policy

Who we are

SSB Psych Buddy ("we", "us") operates the website SSBpsychbuddy.com, an online practice platform for the SSB psychology tests. SSB Psych Buddy is operated by Glyptika Studios LLP (GSTIN 09ABCFG0769P1ZT), D-9, Sector 40, Noida, Gautam Buddh Nagar, Uttar Pradesh 201303. Contact: ssbprepbuddy@gmail.com.

What we collect and why

We collect only what is needed to run your account, your subscription and your practice history.

• Account details — your name, email address and a securely hashed password (we never store your password itself). Used to create and secure your account.
• Subscription and payment records — the package you bought, dates, your state (required to issue a GST invoice), the base amount, GST, the total, and the payment reference and receipt number. Used to provide access, for accounting and tax records, and to handle refunds. Card, UPI and bank details are entered on our payment provider's (Razorpay's) secure checkout and are never received or stored by us.
• Practice history — which pictures, words, situations and SDT prompts were shown to you, in what order, with your chosen settings and the date. Used so you can revisit your practice sets.
• Security information — session records (including your browser's user-agent), failed sign-in counters, and keyed one-way hashes of IP addresses in security and audit logs. Used to protect accounts against misuse.

What we do not collect

• We do not collect or store your written answers, stories, sentences or reactions. You write on paper; nothing you write is sent to us.
• We do not record audio or video.
• We do not sell your personal data, and we do not use it for advertising.

Cookies and local storage

We use one essential, HTTP-only session cookie to keep you signed in. We store a single flag in your browser's local storage to remember that you have seen the introduction video. We do not use advertising cookies. If analytics are enabled in future, this policy will be updated and any required consent will be requested first.

Who we share data with

• Razorpay — to process payments.
• Oracle Cloud (hosting and database, India region) and Google (Gmail) (sending account emails such as password resets) — to run the service.

These providers process data on our behalf and only for these purposes.

How long we keep data

• Account and practice history: while your account exists. When you delete your account, your account and practice history are deleted.
• Payment and invoice records: retained for the period required by Indian tax and accounting law, even after account deletion, with your account link removed.
• Security logs and audit logs: kept for up to 1 year.

Your choices and rights

You can view and update your name, email address and password in My Details, and you can delete your account there. For any other request, contact us at the email shown on our Contact page.

Security

We use encrypted connections (HTTPS), hashed passwords, secure cookies, access controls on every protected feature and multi-factor authentication for administrators. No system is perfectly secure, but we work to protect your information.

Changes

We will update this page if our practices change and show the date of the latest update.